At fbage, your privacy and the security of your personal information are our highest priority
Fbage follows international data protection standards and stores all your information using SSL encryption. Protecting your privacy is our responsibility.
We protect your data with 256-bit SSL encryption, firewall protection, and regular security audits.
We clearly explain what data we collect, why we collect it, and how we use it. No hidden terms.
You have full rights to access, correct, download, or delete your data. Take control at any time.
We never share personal information with third parties without your consent. Your privacy remains protected.
We only collect necessary information and automatically delete old data after a specified period.
Our dedicated support team is available 24/7 for any privacy-related questions or concerns.
Welcome to fbage betting platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
By using our platform, you agree to the practices described in this privacy policy. We strongly recommend that you read and understand this document in full. Protecting your privacy and keeping your personal information secure is fbage's top priority.
đĄ Important: This Privacy Policy was last updated on 1 January 2026 and is compliant with the Bangladesh Data Protection Act 2023 and GDPR.
This policy helps you understand:
Fbage collects various types of information to provide you with a secure and personalized service. We only collect information necessary to deliver our services.
Name, date of birth, gender, nationality, national ID number or passport number
Email address, phone number, home address, city, postal code
Bank account number, mobile banking number, transaction history, payment method
Scanned copies of ID documents, proof of address, selfie or video verification
When you use our site, we automatically collect the following information:
To improve your browsing experience and maintain security, we collect:
â ī¸ Sensitive Data: We do not intentionally collect race, ethnicity, religious beliefs, health information, or other sensitive personal data. If you provide such information, it will be deleted immediately.
Fbage uses your personal information only for legitimate and transparent purposes. We process your data for the following reasons:
| Purpose | Data used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, phone, address | Contract Performance |
| Identity Verification (KYC) | ID, proof of address | Legal obligations |
| Transaction processing | Payment information, bank details | Contract Performance |
| Fraud prevention | IP address, device information, betting patterns | Legitimate interest |
| Customer Support | Contact information, chat history | Contract Performance |
| Responsible Gaming | Betting history, behavioral patterns | Legitimate interest |
| Service improvement | Usage data, feedback | Legitimate interest |
| Marketing communications | Email, phone, preferences | Consent |
1. Account Management: Creating and maintaining your profile, managing login credentials, updating account settings, and storing your preferences.
2. Transaction Processing: Processing deposits and withdrawals, verifying payments, maintaining transaction records, and generating financial reports.
3. Security & Fraud Prevention: Detecting suspicious activity, preventing multiple accounts, blocking unauthorized access, and investigating violations of our Terms and Conditions.
4. Legal compliance: Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, meeting regulatory requirements, and cooperating with legal requests.
5. Contact: Sending account updates, informing about bonuses and promotions, providing customer service, and delivering important notices.
đĄ Marketing Communications: You can opt out of marketing emails and SMS at any time. Every marketing message includes an unsubscribe link.
Fbage implements industry-leading security measures to protect your personal information. We use a combination of technical, organizational, and physical safeguards.
All data transmissions are secured with 256-bit SSL encryption
Stored data is secured with AES-256 encryption
Advanced firewalls prevent unauthorized access
2FA available for additional security
Independent security audits and penetration testing
All employees receive data protection training
Data stored on secure and backed-up servers
Only authorized personnel can access data
đ¨ Your Responsibility: While we make every effort to keep your data secure, you must also remain vigilant. Use strong passwords, never share your login credentials, and always log in from secure devices.
At fbage, you have full control over your personal information. Under Bangladesh Data Protection Law and GDPR, you have the following rights:
You have the right to know what data we hold about you and to receive a copy.
You can request correction if your data is inaccurate or incomplete.
You have the right to request deletion of your data in certain circumstances.
You can request to restrict how your data is used.
The right to receive your data in a machine-readable format and transfer it to another service.
Right to object to certain types of processing, such as direct marketing.
Right to object to decisions made solely by automated processes.
Right to be notified within 72 hours in case of a data breach.
To exercise any of your data rights:
We will respond within 30 days of receiving your request. If the request is complex, we may take up to 60 days and will inform you of the reason for the delay.
â ī¸ Limitations: In some cases, we may not be able to fully comply with your request, particularly if it conflicts with legal obligations, ongoing investigations, or the protection of others' rights.
Fbage retains your personal information only as long as necessary. We follow data minimization principles and regularly delete unnecessary data.
| Data type | Retention Period | Reason |
|---|---|---|
| Account information | While account is active + 5 years | Legal obligations (AML/KYC) |
| Transaction records | 7 years from transaction date | Tax and regulatory requirements |
| KYC documents | 5 years after account closure | Legal Compliance |
| Betting history | 3 years | Dispute resolution and audits |
| Communication records | 2 years | Customer service and dispute resolution |
| Marketing data | Until opt-out or 3 years | Marketing communications |
| Web Logs | 6 months | Security and fraud prevention |
When you request to close your account:
âģī¸ Auto-cleanup: Our system automatically identifies and deletes old and unnecessary data. This ensures we don't keep your information longer than needed.
Fbage is an adult betting platform and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
If you believe your child has provided us with personal information, please contact us immediately. We will verify the information and delete all data as quickly as possible.
đ¨ Zero Tolerance: We have a zero tolerance policy for use of our platform by minors. We actively monitor and work to prevent violations of age requirements.
Fbage may update this privacy policy from time to time to reflect changes in laws, regulatory requirements, or our business practices.
When we make significant changes to this policy:
We recommend that you review this Privacy Policy regularly to stay informed about how we protect your information. Continuing to use the site after policy updates means you accept the new terms.
đ Last Updated: This privacy policy was last updated on January 1, 2026. Next scheduled review: July 1, 2026.
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us:
privacy@fbage.bet
Response time: 24 hours
Available 24/7
Instant Help
+880 17XX-XXXXXX
9 AM - 11 PM
dpo@fbage.bet
For formal requests
Please include the following information:
We take all requests seriously and are committed to responding within legal timeframes.
âī¸ Data Protection Authority: If you are not satisfied with our response, you have the right to lodge a complaint with the Bangladesh Telecommunication Regulatory Commission (BTRC) or the relevant data protection authority.
Join fbage and enjoy a secure, transparent, and responsible betting experience. Your data security is our highest priority.